BOOKINGS TERMS AND CONDITIONS
If you must cancel or change the number of classes booked, please give us at least 2 weeks notice.
Cancellation earlier than 10 business days before program = no charge
Cancellation within 10 business days program = fee of 30% of total price
Cancellation or non-arrival on the day = full charge
As safety is our priority, it is important that we ensure all programs conducted in the field are carried out in a safe manner. Our rescheduling thresholds are:
- Activities for participants under the age of 18 or over 65 will be amended or cancelled if temperatures over 30 degrees (Vic Heat Health Threshold – Central region) OR Air Quality Index is unhealthy for Sensitive Groups
- All outdoor activities will be amended or cancelled if temperatures is above 35 degrees; Air Quality Index is Unhealthy or lower; thunderstorms or high winds forecast (eg risk of blowing sand, falling branches, waves or floods)
- Activities with any water contact cancelled for 48 hours after flash floods and/or if EPA Beach Forecast is POOR
We will endeavour to be in contact the day before your program if the forecast includes thunderstorms, more than 5mm of rain, more than 30km/hr winds (beach), high asthma rating or temperatures over 35 degrees.
All parties are responsible for checking weather forecasts and ratings for the day of the excursion and communicate any concerns as soon as possible. It is recommended that all relevant staff utilise tools such as the EPA Beach Alerts and EPA AirWatch. Please note the forecasts and rating for a day may change.
This is an outdoor program so please advise students to dress for the weather.
Closed toe-shoes and appropriate protective clothing (eg. broad-brimmed hats, sunscreen, shoulders covered, &/or waterproof jackets, warm hats, layered clothing, gloves) required for all programs.
Ensure you have enough litter free food and a drink bottle for the day. Keep cups encouraged and single use coffee cups discouraged. We have a ‘carry in, carry out’ policy. There is no café/canteen on any program site.
Excursions at the EcoCentre provide tea and coffee for teachers and adults. Recycling and composting will be provided at the Port Phillip EcoCentre only.
First Aid remains the responsibility of the visiting school and/or carer(s) therefore you must bring a First Aid Kit (a minimum of one per bus) with you, along with any medical instructions (action plans) and medications for children with existing medical conditions such as anaphylaxis (especially shells and food within compost and worm farms), asthma, etc.
Our educators are booked in accordance to the needs of your program so a late arrival time will mean a shortened program. Please carefully plan your trip time (including realistic departure time for school, traffic, toilet & snack upon arrival) and communicate the program start time that will best suit your needs at the time of booking your program. We can often be flexible on start times when given advance notice.
Maximum of 25 primary/secondary school or 25 pre-school students per group. Programs have different maximums for the number of simultaneous classes that can be accommodated, so contact us if you exceed this maximum to discuss options.
Teachers / Carers take Duty of Care Responsibility for students and follow best practice consistent with AS4360 risk management, and the Victorian Occupational Health & Safety Act of 1985 and all subsequent amendments.
Free admission is offered to teachers and adults supervising students participating in an education program. Each group of students must be accompanied by at least one of your teachers at ALL times.
Student supervision and discipline is the school’s responsibility, and teachers and adults accompanying school groups should actively supervise students at all times. Students should not be unsupervised at any time.
The following adult children ratios are recommended:
1:10 students for Primary and Secondary groups
1:25 for Tertiary groups
1:4 for Early Childhood groups
1:1 for Special needs groups
Please be mindful of maximum numbers to ensure positive student engagement and learning outcomes.
PROGRAM MEETING LOCATIONS
1. Port Phillip EcoCentre
Located within the St Kilda Botanical Gardens at 55A Blessington St, St Kilda (corner Blessington St and Herbert St)
Public toilets are located within the Botanical Gardens (Herbert St side) next to the large conservatory near the pond, marked on the map with a T. There are toilets within the EcoCentre for adults to use.
It is the school’s responsibility to book transport to and from the excursion site. We highly recommend using a sustainable mode of transport, like public transport or bicycle. Bike racks are available at the EcoCentre.
While there is no designated bus parking, buses can drop students on both Blessington St and Herbert St near the EcoCentre corner. Please note this is a busy car parking area and buses may have to pull up in any available area.
246 bus Elsternwick to Clifton Hill via St Kilda. Get off at Barkly St and Acland St and walk up Blessington St (5- 10min) to EcoCentre.
600 bus Southland Shopping Centre – St Kilda Station. Get off at corner Mitford St and Blessington St and walk up Blessington St (5min).
16 Tram Melbourne University - Kew via St Kilda Beach. Get off at corner of Carlisle St and Barkly St and walk to Botanical Gardens along Barkly St (10-15min).
67 Tram Melbourne University – Carnegie. Get off at corner Nepean Hwy (Brighton Rd) and Carlisle St and walk up Blessington Way to Botanical Gardens (5-10min).
Sandringham line. Get off at Balaclava train station and walk down Carlisle St then Blessington St (25 – 30min).
2. St Kilda Pier & St Kilda Beach
Our staff will meet you near the start of St Kilda Pier, at the southern end of the Catani Gardens, under the statue of Captain Cook. (between St Kilda Sea Baths and the Royal Melbourne Yacht Squadron). See the star on map.
Public toilets are located within Catani Gardens and within the St Kilda Sea Baths. Both are marked on the map with a T.
It is the school’s responsibility to book transport to and from the excursion site. We highly recommend using a sustainable mode of transport, like public transport or bicycle. Bike racks are available at the start of the pier.
Buses can access the meeting area in Pier Rd. To access Pier Rd, travel down Jacka Boulevard/ Beaconsfield Parade and turn into Pier Rd near the West Beach Bathers Pavilion end. Travel down Pier Rd towards the St Kilda pier and buses can park in Pier Rd next to the Catani Gardens.
Tram / Train
From City: take tram 96 or 16 to St Kilda Beach get off at stop Alfred Sq/The Esplanade.
From Balaclava train station: take tram 16 to Melbourne University, get off at stop Alfred Sq/The Esplanade.
CHILD SAFE POLICY
The Port Phillip EcoCentre has a Child Safe Policy and we are committed to:
- The safety, participation and empowerment of all children
- Preventing child abuse and identifying risks early, and removing and reducing these risks
- Having appropriate human resources and recruitment practices for all staff and volunteers to implement this policy
- Regularly training and educating staff and volunteers on child abuse risks
- The cultural safety of Aboriginal children
- The cultural safety of children from culturally and/or linguistically diverse backgrounds
- To providing a safe environment for children with a disability.
We understand that child abuse includes physical violence, sexual offences, serious emotional or psychological abuse and serious neglect and that we have legal and moral obligations to contact authorities when we are worried about a child’s safety and we will act on these accordingly.
We have policies, procedures and training in place that supports our staff and volunteers to achieve these commitments.
We want children to be safe, happy and empowered. We support and respect all children, as well as our staff and volunteers.
We have zero tolerance of child abuse, and all allegations and safety concerns will be treated seriously and consistently.
OCCUPATIONAL HEALTH AND SAFETY
The Port Phillip EcoCentre is committed to providing and maintaining a safe and healthy environment for all of its employees, volunteers, members of the public and with anyone in connection to the organisation’s business operation.
To demonstrate Port Phillip EcoCentre management’s duty of care, we will make every reasonable effort to provide a working environment that minimises incidents of risk or personal injury, ill health or damage to property.
Accidents can be prevented. Our attitude, our commitment and our co-operation with each other has more of an influence than any other factor, to ensure Port Phillip EcoCentre is committed in reducing the incidence of workplace accidents.
A safe working culture will be reinforced through:
- Continually assessing and controlling possible risks to the health and safety of Port Phillip EcoCentre personnel, and volunteers, which may arise in the workplace.
- The provision of information concerning such risks and the promotion, instruction, training and supervision of employees and volunteers to ensure safe work practices are implemented and maintained.
- Port Phillip EcoCentre will provide its employees, volunteers and customers the opportunity to participate in the health and safety decisions that affect them.
- In the interests in maintaining workplace safety, Port Phillip EcoCentre requires all of its clients to observe and comply with the Occupational Health & Safety Act 1985[Amended]. A safe working and volunteering culture is the responsibility of everyone in the workplace not just the few.
Please click here for our Risk Management Plan.
CHANGES TO YOUR BOOKING
Please contact us immediately if there are ANY changes to your booking details. Phone 03 9525 3102 or email email@example.com